| Part III: Privacy and
Information Protection |
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| 16. |
Limited Definition of Consumer |
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In this Part, 'consumer'
refers only to an individual. |
| 17. |
Collection and Use of Personal Information |
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- At or before the time personal information is collected from a consumer, the member company or their representative must disclose the primary purpose for collecting the personal information if that purpose is not obvious.
(An example of primary purpose would be the fulfilment of customer orders).
- Member companies or their representatives will disclose any other secondary purpose in collecting the information and where necessary obtain written approval by the consumer for use of the information outside of the primary purpose of collection.
- Contact details capture will conform to the Unsolicited Electronic Messages Act 2007 where appropriate
- Use of email, texting or any other form of electronic communication to consumers shall comply with the Unsolicited Electronic Messages Act 2007 with the prescribed opt out being offered to the Consumer.
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| 18. |
Access to Information and Right of Correction |
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- Consumers may request a member
company provide details of all of his or her personal information
that is held by the company.
- Where the consumer's information
is held exclusively by the company's independent contractors,
the company will direct such requests to the independent contractors.
- All requests for details shall
be actioned within 5 working days.
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| 19. |
Maintenance
of Lists |
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On notification
by the consumer, member companies and their representatives will: |
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- Amend incorrect records to the correct records as stated by the consumer.
- Remove or mark the consumer's record for no further contact if requested.
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| 20. |
Use
of Lists |
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Member companies
or their representatives will not use, sell or pass on the information
gathered for any purpose other than normal Direct Selling Activities
as undertaken by the respective company for which that information
was compiled. |
| 21. |
Information Collected on Direct Sellers |
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- Information gathered by the Company on representatives, distributors, agents and salespeople as independent contractors shall be treated as information held on sole traders and businesses and not subject to the Privacy Act 1993 in accordance with exceptions granted in that Act.
- All information gathered on representatives, distributors, agents and salespeople as independent contractors shall be only used for member company's normal direct selling activities.
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