DSANZ Code Part 2

DSANZ Code of Practice for Direct Selling - Part II

Part II - Consumer Rights
Conduct , Sales methods and hours	6.
Customer Contact	7.
Identification	7.
Explanation and Demonstration	7.
Marketing Claims or literature	7.
Orders Forms	8.
Inducements or Referral Selling	9.
Pyramid Sales	10.
Delivery	11.
Right of Cancellation, Cooling off and return of goods	12.
Cost of Returning Goods	13.
Substitute goods or services	14.
Consumer Guarantees and After Sales Service	15.